Research
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Knowledge Transfer, Technology Diffusion, and Technical Communication
Assessment of Technical Writing and Technical Communication Programs
Technical Communication and Environmental Rhetoric
Establishing a Professional Body of Knowledge for Technical Communication
Virtual Teams
Knowledge Transfer, Technology Diffusion, and Technical Communication
Editor, Special Issue, Journal
Coppola, N.W. (Guest Editor). (2006). Communication in Technology Transfer and Diffusion [Special issue]. Technical Communication Quarterly (TCQ). Published by Lawrence Erlbaum Associates, Inc., for the Association of Teachers of Technical Writing, 15 (3). ISBN: 080589375X 128 pages. Wrote guest editor’s introduction, Communication in technology transfer and diffusion: Defining the field, 285 – 293.
Journal Articles
1. Coppola, N.W. (2007). Communicating green innovation: Technology transfer in a university-business-government consortium. Comparative Technology Transfer and Society 5:3, (Published by The Johns Hopkins University Press) 233 – 252.
2. Coppola, N.W. & Elliot, N. (2007). A technology transfer model for program assessment in technical communication. St. Amant, K. & Nahrwold. C. (Eds.). Program assessment in technical communication [Special issue]. Technical Communication 54, 459-474.
3. Coppola, N.W. (2009 – 2005). Technical communication. Regular contributor to department “Recent and Relevant” as journal monitor, writing abstracts of articles published in Comparative Technology Transfer and Society
Papers Published
1. Coppola, N.W. (2008). Communicating innovation in the knowledge economy: Lessons from U.S. national research laboratories. Proceedings of IEEE International Professional Communication Conference, IPCC 08. Piscataway, NJ. On CD-ROM.
2. Coppola, N.W. (2006). Tools for the innovation agenda: A case study of communication in technology transfer and diffusion. Proceedings of IEEE International Professional Communication Conference, IPCC 06. Piscataway, NJ. 231-235.
Grant Awarded
1. Co-Principal Investigator and Research Element Leader (Education and Training): Coppola, N.W. Daniel Watts, PI
Principal Investigator of Education and Training Element:
Sustainable Green Manufacturing Program: Environmental Quality Technology
Year 1 (April 1997 to September 1998) Budget $62,409
Year 2 (February 1999 to February 2000) Budget $50,520
Year 3 (February 2000 to February 2001) Budget $47,206
Year 4 (January 2002 to January 2003) Budget $57,538
Funding Source: Industrial Ecology Center at Picatinny Arsenal and the National Defense Center for Environmental Excellence (housed at Concurrent Technologies Corporation, Johnstown, Pennsylvania)
Funding purpose: To broaden the technical base available to the Army to design, manufacture, use, and demilitarize defense-related products. To develop environmentally appropriate technology for military products and activities.
Assessment of Technical Writing and Technical Communication Programs
Book Chapter
1. Coppola, N.W., & Elliot, N. (co-authors). (2010). Assessment of graduate programs in technical communication: A Model. In M. Hundleby and J. Allen (Eds.), Assessment in Technical Communication. (pp. 127 – 160). Amityville, NY: Baywood Pub. Co., Baywood’s Technical Communications Series.
http://www.baywood.com/books/previewbook.asp?id=978-0-89503-379-6
Journal Articles
1. Coppola, N.W. & Elliot, N. (2007). A technology transfer model for program assessment in technical communication. St. Amant, K. & Nahrwold. C. (Eds.). Program assessment in technical communication [Special issue]. Technical Communication 54, 459-474.
2. Coppola, N.W. (1999). Setting the discourse community: Tasks and assessment for the new technical communication service course. Technical Communication Quarterly, 8. 249 – 267.
Lead article in issue that won National Council of Teachers of English Award for Best Collection of Essays in Technical or Scientific Communication.
Proceedings Papers
1. Barker, T., Carter, L., Coppola, N.W., Elliot, N. & Kimball, M. (2007). Re(Building) technical communication as a research discipline: A community model for program assessment. ATTW 2007 (Association of Teachers of Technical Writing).
2. Coppola, N.W. & Elliot, N. (in press). A community research model for assessment of programs in technical and scientific communication. Council for Programs in Technical and Scientific Communication (CPTSC) [On-line.] San Francisco State University, October 2006.
3. Coppola, N.W. & Elliot, N. (2004). Towards formative assessment: Valuing different voices. Council for Programs in Technical and Scientific Communication (CPTSC) 2004 [On-line], 27. Available: http://www.cptsc.org/proceedings/2004/proceedings04_rev.pdf
4. Coppola, N.W. & Elliot, N. (2003). A behavioral framework for assessing graduate technical communication programs. Council for Programs in Technical and Scientific Communication. (CPTSC) 2003 [On-line]. Available: http://www.cptsc.org/proceedings/2003/program_panels.htm
Grant Awarded
Co-Principal Investigators: Coppola, N.W. and N. Elliot
Council for Programs in Technical and Scientific Communication (CPTSC) Research Grant 2006. $500
A Community Research Model for Assessment of Programs in Technical and Scientific Communication
Funding Source: Council for Programs in Technical and Scientific Communication
Funding Purpose: to build a web-based community for program assessment research within the CPTSC portal, to design new collaborative research in outcomes assessment, and to universalize the metric of the model we have begun at NJIT through regional collaboration.
June 2006 – June 2007
Technical Communication and Environmental Rhetoric
Books
1. Coppola, N.W., & B. Karis. (2000) eds. Technical communication, deliberative rhetoric, and environmental discourse: Connections and directions. (Anthology) ATTW (Association of Teachers of Technical Writing) Contemporary Studies in Technical Communication. Greenwich, CT: Ablex Publishing Corp. 336 pages. Wrote Introduction, xi – xxviii, and chapter, Rhetorical analysis of stakeholders in environmental communication, 21-37.
Peer-Reviewers: M. Jimmie Killingsworth, Texas A & M University, and Ablex editorial board (pre-publication).
Post-Publication Reviews:
1. Jones, A.K. (2003). Technical Communication Quarterly, 12, 234 – 236.
2. Sehmel, H. (2002). Journal of Business and Technical Communication, 16, 101 – 107.
3. Ornatowski, C.M. (2001). Issues in Writing, 11: 220 – 223.
4. Philippon, D.J. (2001). Technical Communication Quarterly, 10: 357 – 359;
5. Hart, H. (2001). Technical Communication, 48, 207 – 209.
6. Friedman, R. (2001). Environmental Ethics, 23, 207 – 210.
7. Vedder, J. (2001). Journal of Technical Writing and Communication , 31, 206 – 209.
8. Foxwell, K. (2000). Media International Australia incorporating Culture and Policy, 96, 182 – 183.
9. Overman Smith, E. et al., eds. (2002). Technical Communication Quarterly, 11,468. 2001 ATTW Bibliography cites the work as important.
10. Overman Smith, E. et al., eds., (2000). Technical Communication Quarterly, 9, 456. 1999 ATTW Bibliography cites the work as important.
2. Coppola, N.W., Elliot, N., Geithman, D., Jackson, N., Katz, E., & B. Kimmelman. (1997). Environmental Protection: Solving Environmental Problems from Social Science and Humanities Perspectives. Dubuque: Kendall/Hunt Publishing Co.; 472 pages. Peer-Reviewers: Jackie Brookner, Parsons School of Design; James Cantrill, Northern Michigan University; John H. Grubbs, United States Military Academy, West Point; Adolf G. Gundersen, Texas A & M University; Baylor Johnson, St. Lawrence University; Eugene McQuillan, Kingsborough College, City University of New York; Peter Prescott, Cornell University Press; Brian d’Uriarte, Middlesex Community College (pre-publication).
Post-Publication Review: Goldman, S. (1997) Journal of Science, Technology, & Society
3. Coppola, N.W. (1993). Throwing it away in New Jersey. Edison, New Jersey: American Lung Association of New Jersey
Journal Articles
1. Coppola, N.W. (2007). Communicating green innovation: Technology transfer in a university-business-government consortium. Comparative Technology Transfer and Society 5:3, (Published by The Johns Hopkins University Press) 233 – 252.
2. Coppola, N.W. (1997). Rhetorical analysis of stakeholders in environmental communication: A model. Technical Communication Quarterly, 6. 9 – 24.
3. Coppola, N.W., Katz, E., & Kimmelman, B. (1994). Pollution prevention across the technological curriculum: An interdisciplinary case approach. Bulletin of Science, Technology & Society, 14. 150 – 154.
Conference Proceedings
1. Coppola, N.W. (2001). Listening for voices. The role of attitude and belief in environmental communication. Proceedings of 1999 Conference on Communication and Environment. Flagstaff, Arizona, 75 – 83.
4. Coppola, N.W. (1998) The discourse of pollution prevention: A rhetorical analysis and case study. Proceedings of 1997 Conference on Communication and Environment. Cazenovia, NY. 75 – 84.
5. Coppola, N.W. (1994). Pollution prevention synergism: An integrated case approach across a technological curriculum. Proceedings, Annual Conference, American Society for Engineering Education. Edmonton, Alberta, Canada, Volume 2.
6. Coppola, N.W., Katz, E & Kimmelman, B. (1994). Pollution prevention across the technological curriculum: An interdisciplinary case approach. Proceedings of the Ninth National Technological Literacy Conference. National Association for Science, Technology, and Society. Washington, DC. 165 — 171. ERIC Clearinghouse for Social Studies/Social Sciences Education, 1994, 288.
Grants Awarded
1. Co-Principal Investigator and Research Element Leader (Education and Training): Coppola, N.W. Daniel Watts, PI
Principal Investigator of Education and Training Element:
Sustainable Green Manufacturing Program: Environmental Quality Technology
Year 1 (April 1997 to September 1998) Budget $62,409
Year 2 (February 1999 to February 2000) Budget $50,520
Year 3 (February 2000 to February 2001) Budget $47,206
Year 4 (January 2002 to January 2003) Budget $57,538
Funding Source: Industrial Ecology Center at Picatinny Arsenal and the National Defense Center for Environmental Excellence (housed at Concurrent Technologies Corporation, Johnstown, Pennsylvania)
Funding purpose: To broaden the technical base available to the Army to design, manufacture, use, and demilitarize defense-related products. To develop environmentally appropriate technology for military products and activities.
2. Investigator: Coppola, N.W.
Integrated Pollution Prevention Initiative Across the Curriculum $144,000
Funding Source: Environmental Protection Agency
September 1992 – September 1994
Principal Investigators: Norbert Elliot and Daniel Watts
Establishing a Professional Body of Knowledge for Technical Communication
Journal Articles
- Coppola, N.W. (2010). The technical communication body of knowledge initiative: An academic-practitioner partnership. Technical Communication 56, 109-122.
- Coppola, N.W. & Elliot, N. (co-authors) (2005). Big science or Bricolage: An alternative model for research in technical communication. [Special issue on research in technical communication]. IEEE Transactions on Professional Communication, 48, 261 – 269.
2006 Rudy J. Joenk, Jr. Award, IEEE. Awarded for best research article published in IEEE Transactions on Professional Communication for 2005.
Conference Presentations
1. Invited. Carliner, S., Coppola, N.W., Hart, H., & Reilly, A. (2009, May 6). What makes a technical communicator a technical communicator? Paper presented at the Society for Technical Communication Conference, Summit 56, Atlanta, GA.
My session evaluation scores: Content 4.36/5 (Average all speakers 3.83); Delivery 4.36/5(Average all speakers (3.68).
2. Invited. Coppola, N.W., Davis, M.T., Hanigan, M., & Walmer, D. R. (2008, June 3). Technical communication Body of Knowledge II. Paper presented at the Society for Technical Communication Conference, Summit 55, Philadelphia, PA.
My session evaluation scores: Content 4.42/5 (Average all speakers 4.30); Delivery 4.50/5(Average all speakers (4.29).
Book Chapter
1. Coppola, N. W. (2005). Changing roles for online teachers of technical communication. In C.H. Sides (Series Ed.) Baywood’s Technical Communication Series, K. C. Cook and K. Grant-Davis,(Eds.), Online Education: Global Questions, Local Answers. (pp. 89 – 100). Amityville, NY: Baywood Pub. Co.
Winner of the National Council of Teachers of English (NCTE) 2006 Award for Best Collection of Essays in Technical or Scientific Communication
Journal Articles
1. Coppola, N.W., Hiltz, S.R & Rotter, N. (2004). Building trust in virtual teams. IEEE Transactions on Professional Communication, 4, 95 – 104.
2005 Rudy J. Joenk, Jr. Award, IEEE. Awarded for best research article published in IEEE
Transactions on Professional Communication for 2004.
2. Coppola, N.W., Hiltz, S.R., & Rotter, N. (2002). Becoming a virtual professor: Pedagogical roles and asynchronous learning networks. The Journal of Management Information Systems. 18, 169 – 189. This peer-reviewed quarterly journal accepts empirical and theoretical submissions that make a significant contribution to the field of management information systems.
3. Coppola N.W. & Myre, R. (2002). Corporate software training: Is web-based training as effective as instructor-led training?” IEEE Transactions on Professional Communication, 4, 170 – 186.
4. Hiltz, S.R., Coppola, N.W., Rotter, N., Turoff, M., & Benbunan-Fich. R. (2000) Measuring the importance of collaborative learning for the effectiveness of ALN: A multi-measure, multi-method approach. Journal of Asynchronous Learning Networks 4, 2. : Sloan-C – Publications – Journal: JALN – Vo l4:2
Post Publication Review:
Valenta, A. (2000, August). On-line Education: Learning Effectiveness and Faculty Satisfaction. J. Bourne, ed. Proceedings of the 2000 Sloan Summer Workshop on Asynchronous Learning Networks. Sloan-C Consortium.
5. Deek, F., Coppola, N.W., Elliot, N. & O’Daniel, N. (2000) Cognitive characteristics of Web developers: Creativity, meaning construction, and problem solving. WebNet Journal: Internet Technologies, Applications & Issues 2 (Published by the Association for Advancement of Computing in Education), http://www.aace.org/pubs/webnet/
Conference Proceedings
1. Coppola, N.W., Grady, H.M., & Krull, R. (2007). Who’s doing what? Three perspectives in online graduate technical communication programs. Proceedings of IEEE International Professional Communication Conference, IPCC 07. Piscataway, NJ. On CD-ROM.
2. Coppola, N.W. (2002). Computer-based training for chemists: Designing decision-making tools for green chemistry. Proceedings of IEEE International Professional Communication Conference, IPCC 2002 .Piscataway, NJ, 77 – 83.
3. Coppola, N.W., Hiltz, S. R. &. Rotter, N. (2001). The effective digital Socrates: Developing trust in virtual learning communities. Proceedings of The Seventh Sloan-C International Conference on Online Learning: Emerging Standards of Excellence in Asynchronous Learning Networks. Orlando, FL. http://www.dce.ucf.edu/aln
4. Coppola, N.W, Hiltz, S. R. &. Rotter, N. (2001). Building trust in virtual teams. Proceedings of IEEE International Professional Communication Conference, IPCC 2001. Piscataway, NJ., 353 – 366.
5. Coppola, N.W., Hiltz S.R., & Rotter, N. (2001). Becoming a virtual professor: Pedagogical roles and ALN. Proceedings of Hawaii International Conference on System Sciences. IEEE Computer Society Press, Los Alamitos, CA, 3 – 12.
6. Hiltz, S.R., Coppola, N.W., Rotter, N., Turoff, M. & Benbunan-Fich, R. (1999). Measuring the importance of collaborative learning for the effectiveness of ALN: A multi-measure, multi-method approach. Alfred P. Sloan Foundation ALN Summer Workshop: Learning Effectiveness and Faculty Satisfaction. University of Illinois, Urbana.
7. Coppola, N.W., Hiltz, S.R. & Rotter, N. (1999). Becoming a virtual professor: Pedagogical changes and ALN. Proceedings of Fifth International Conference on Asynchronous Learning Networks. University of Maryland, University College, College Park. http://www.aln.org/alnconf99/
8. Coppola, N.W. (1998). Information technologies and instructional design in technical communication: A redefinition. Proceedings of 1998 IEEE International Professional Communication Conference. Piscataway, NJ, 259 – 264.
9. Coppola, N.W. (1998) Preparing technical communicators for the next century. Proceedings of 1998 IEEE International Professional Communication Conference. Quebec City, Canada, 41.
10. Coppola, N.W., Hiltz, S.R. & Rotter N. (1998) Becoming a virtual professor: Preliminary results of structured interviews. Proceedings of Fourth International Conference on Asynchronous Learning Networks. New York, New York. http://www.aln.org/alnconf98/
11. Coppola, N.W., Bieber, M., Rana, A. (1997). Collaborative hypermedia educational framework (CHEF): Instantiation and assessment of an instructional model. Proceedings of AusWeb 97, the Third Australian World Wide Web Conference.
